Splashtop — Business-grade remote desktop with file transfer, remote print and recording - priced per product line, not per feature.
What it is
Splashtop is a remote access and remote support platform built around a Business app (the client you connect from) and a Streamer (the service on the machine you connect to), sold in product lines for individuals, IT teams and enterprises.
Editor's review
Long-form introduction by the BetterPicker editors · checked against the official site · Oct 27, 2026
Splashtop has spent twenty years in the remote-desktop business, and its positioning shows: this is remote access sold as infrastructure, not as a hobbyist toy. The product demo on the official channel (27,000 views) walks the whole loop - install the Business app on your laptop, deploy the Streamer to the machine you want to reach, and double-click your way into a session with file transfer, remote print, true multi-monitor handling, session recording and remote chat in the menu bar. Community coverage fills in the rest: a long-form tutorial (26,000 views) for setup, a comparison video (34,000 views) placing it against the usual remote-desktop suspects, and a popular guide (67,000 views) on repurposing an iPad as a second monitor. The company splits its catalog into Remote Access for individuals and small teams, Remote Support for IT pros, Enterprise with SSO, plus endpoint management and security lines - each priced separately on the official pricing page, with a free trial at every tier.
What it does well
The session toolbox is complete: file transfer, remote print, multi-monitor switching, Ctrl-Alt-Del, reboot-and-reconnect and session recording ship in the standard flow rather than as add-ons.
Team-friendly licensing: multiple users with up to ten computers per user, deployment packages you can send to colleagues, and unattended access that survives reboots.
A performance tier for demanding work: high-color video, high-fidelity audio, remote stylus and microphone, and USB redirection - the demo pitches it at creative work, not just administration.
Who it's for
Small businesses and IT teams that need dependable unattended access with an audit trail, plus individuals who want their office machine within reach without consumer-grade compromises. Managed service providers are an explicit audience too, with the Remote Support line built around helping other people's machines. If your need is a quick one-off help session, the product-line maze may be more than the job requires.
Where it falls short
The catalog is confusing: Remote Access, Remote Support, Enterprise, endpoint management and security products overlap on the website, and picking the right line takes a comparison chart's worth of reading before you can even see a price.
Pricing is not a single number: each product line carries its own per-user subscription, and the pricing page gates the details behind plan selectors - budget time to compare before committing.
Quality depends on the tier: the high-fidelity audio and color features that make creative remote work pleasant sit in the performance tier, so the cheapest plan is noticeably more utilitarian.
It expects a managed setup: deployment packages and computer groups assume someone administers the fleet; a single user just wanting one machine may find the structure heavier than needed.
Specs at a glance
Facts from the official site · not editorial opinion
| Latest version | Business app and Streamer, continuously updated; downloads from splashtop.com/downloads |
|---|---|
| Price | Per-user subscriptions across product lines (Remote Access / Remote Support / Enterprise); free trial available - current tiers on the official pricing page |
| Platforms | Business app and Streamer across desktop and mobile; see the official downloads page for the full list |
| Open source | No - proprietary commercial software |
| Core capability | Unattended remote access with file transfer, remote print, multi-monitor, session recording, remote chat and reboot |
| Integrations | Deployment packages, SSO on Enterprise, endpoint management and security add-on lines, on-premises option |
| Best for | Small businesses and IT teams needing dependable unattended access with team licensing |
Frequently asked questions
▸How much does Splashtop cost?
Splashtop sells separate product lines - Remote Access, Remote Support and Enterprise - each with its own per-user subscription. The official pricing page lists current tiers, and every line starts with a free trial.
▸What is the difference between the Business app and the Streamer?
The Business app is the client you connect from; the Streamer is the service installed on the computer you want to access. Both are needed for a session.
▸Can Splashtop work without someone at the remote computer?
Yes. Unattended access is a core use case: deploy the Streamer once and the machine stays reachable across reboots, which is what the deployment packages are for.
▸Is Splashtop good for creative work?
The performance tier adds high-color video, high-fidelity audio, remote stylus and microphone support and USB redirection, which the official demo positions for design and media work over plain administration.
Video reviews
3 review videos aggregated · praise and criticism included alike · click through to the original video
Channels that covered it
Channels are aggregated as sources only — we don’t rate creators
Related tools
Where to go next
External links open in a new tab; external content is independent of this site.
Link down? Every object page is re-checked monthly.